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ISP LEVEL 6 IN CHARTERED SALES PROFESSIONALISM

 

The ISP Level 6 Certificate or Diploma in Chartered Sales Professionalism is for a sales director or senior sales leader.

WHO IS IT FOR?

The qualification is suitable for individuals working in, or hoping to work in, a variety of sales director or leading sales professional roles, either directing a team of sales managers or managing major sales developments and/or vital business accounts.

QUALIFICATION STRUCTURE:

  • To achieve the Certificate qualification learners must complete all 4 mandatory units.
  • To achieve the Diploma qualification learners must complete all 4 mandatory units, plus 3 optional units.
 

What Modules will you study?

 

Develop sales strategies and plans

Aims of the unit

To enable learners to understand the factors that drive a commercially focused sales strategy. Learners will critically evaluate the current sales strategy for an organisation and propose a new commercial strategy to key stakeholders based on their findings.

Learning outcomes

  • Understand the factors that drive a commercially focused sales strategy.
  • Be able to critically evaluate the current sales strategy for an organisation.
  • Be able to propose a commercial strategy to key stakeholders.

Deliver Sales Strategy

Aims of the unit

To enable learners to understand the relationship between sales strategy, organisational strategy and organisational requirements. Learners will plan, implement, monitor and adapt sales strategy.

Learning outcomes

  • Understand the relationship between sales strategy and organisational strategy.
  • Understand organisational sales strategy requirements
  • Be able to plan the implementation of sales strategy
  • Be able to monitor and adapt sales strategy

Devise sales strategies to suit customer procurement practices

Aims of the unit

This unit is about understanding customer procurement practices, understanding customer supplier information needs and supplier organisation’s unique business value, as well as preparing and developing sales strategies for customer procurement practices.

Learning outcomes

  • Understand the relationship between market insights and sales activities
  • Understand models and theories related to using market insights.
  • Be able to analyse data and information to provide market insights
  • Be able to apply market insights to sales activities.

Data-led Decision Making

Aims of the unit

To enable learners to understand the key data sources that support strategic decision making and different organisational team requirements. Learners will critically analyse data from a range of sources and drive improvements to sales strategy.

Learning outcomes

  • Understand the key data sources that support strategic decision making.
  • Understand data requirements for team decision making.
  • Be able to critically analyse data from a range of sources.
  • Be able to recommend improvements to decision making based on data analysis.

Market Research for Sales Strategy

Aims of the unit

To enable learners to understand market research and how it supports the sales function. Learners will use market research to develop sales strategy.

Learning outcomes

  • Understand the role of market research for the sales function.
  • Be able to use market research to develop sales strategy.

Plan and Implement Sales Strategy

Aims of the unit

To enable learners to understand the components of a sales strategy and the associated planning processes. Learners will be able to implement a sales strategy, then monitor, evaluate and adapt it to ensure success.

Learning outcomes

  • Understand the components of a sales strategy.
  • Understand strategic sales planning processes.
  • Understand the effect of sales forecasting on organisational planning.
  • Be able to monitor, evaluate and adapt sales strategy.
  • Understand budgeting methods.

Strategic Sales Forecasting

Aims of the unit

To enable learners to understand the factors that inform long-term sales forecasting, and the techniques that are used to forecast. Learners will analyse the relationship between sales forecasting and organisational planning. They will also monitor actual sales against forecast sales for an organisation.

Learning outcomes

  • Understand the factors that inform long-term sales forecasting.
  • Understand sales forecasting techniques.
  • Be able to analyse the relationship between sales forecasting and organisational planning.
  • Be able to monitor actual sales against forecast sales.

Strategic Consultative Selling

Aims of the unit

To enable learners to understand the importance of customer relationship management at board/senior levels. They will understand how to analyse customers business needs to determine mutually beneficial goals. Learners will develop plans and achieve mutually beneficial goals with major customers and evaluate the success of strategic relationship activities to develop ongoing plans.

Learning outcomes

  • Understand the importance of customer relationship management at board/senior levels
  • Understand the importance of customer relationship management at board/senior levels.
  • Be able to develop plans and achieve mutually beneficial goals with major customers.

Customer Procurement Practices

Aims of the unit

To enable learners to understand customer procurement strategies and how the supplier influences and meets customers’ needs. They will match an organisation’s differentiated business value with customers’ needs.

Learning outcomes

  • Understand customer procurement strategies
  • Be able to influence and meet customers’ needs
  • Be able to match the selling organisation’s differentiated business value with customer needs.

Sales Territory Management

Aims of the unit

To enable learners to understand sales territory design and that factors that impact their management. Learners will review organisational sales territories and organise resources to manage and adapt them.

Learning outcomes

  • Understand sales territory design
  • Understand the factors that impact on sales territory management
  • Be able to review and improve organisational sales territories.

Strategic Sales Leadership

Aims of the unit

To enable learners to understand strategic sales leadership and management. Learners will lead sales in organisations and continuously improve their own leadership and management skills.

Learning outcomes

  • Understand strategic sales leadership and management.
  • Be able to lead sales in organisations.
  • Be able to continuously improve their own leadership and management skills.

Sales Leadership Psychology

Aims of the unit

To enable learners to understand how to leverage psychological theories to motivate individual sales professionals, and the factors that affect sales team dynamics. Learners will demonstrate psychologybased leadership techniques to inspire team action and apply behavioural economic principles.

Learning outcomes

  • Understand how to leverage psychological theories to motivate individual sales professionals.
  • Understand the factors that affect sales team dynamics.
  • Be able to demonstrate psychology-based leadership techniques to inspire action.

Lead Organisational Change

Aims of the unit

To enable learners to understand organisational change models and the external and internal elements of organisational change. Learners will communicate the change vision to stakeholders and lead the change process.

Learning outcomes

  • Understand organisational change models.
  • Understand the external and internal elements of organisational change.
  • Be able to communicate the change vision to stakeholders.

Lead Continuous Improvement

Aims of the unit

To enable learners to understand the factors that contribute to organisation continuous improvement. Learners will analyse information, identify opportunities and implement continuous improvement in the sales function.

Learning outcomes

  • Understand the factors that contribute to organisation continuous improvement.
  • Be able to analyse information linked to continuous improvement.
  • Be able to implement continuous improvement in the sales function using analysis findings.

Risk Management

Aims of the unit

To enable learners to understand risk management within an organisation.Learners will assess an organisation’s risk management approach and appetite using a good practice framework and develop and implement a risk management plan for the sales function.

Learning outcomes

  • Understand risk management within an organisation.
  • Be able to assess an organisation’s risk management approach using a good practice framework.
  • . Be able to develop and implement a risk management plan for the sales function.

Manage Recruitment

Aims of the unit

To enable learners to understand organisational human resource planning processes and the range of people involved in sales professional recruitment. Learners will plan recruitment to meet legal and organisational requirements and implement the recruitment process for a sales role.

Learning outcomes

  • Understand organisational human resource planning processes.
  • Understand the processes and people involved in sales professional recruitment.
  • Be able to plan recruitment for a role which meets legal and organisational requirements

Coach and Mentor Sales Professionals

Aims of the unit

To enable learners to understand the purpose of sales coaching and mentoring and the processes that support these practices in the sales function. Learners will plan and implement coaching or mentoring with sales professionals.

Learning outcomes

  • Understand the purpose of sales coaching and mentoring.
  • Understand the processes that support sales coaching and mentoring.
  • Be able to plan coaching and mentoring with sales professionals.

Enhance Leadership Capability

Aims of the unit

To enable learners to understand the characteristics of an effective leader and the importance of leadership agility and resilience. Learners will implement continuous personal development activities to enhance leadership performance and impact.

Learning outcomes

  • Understand the characteristics of an effective leader.
  • Understand leadership agility and resilience.
  • Be able to implement continuous personal development activities to enhance leadership performance and impact.

Lead an Inclusive, Ethical Culture

Aims of the unit

To enable learners to understand the characteristics of an effective leader and the importance of leadership agility and resilience. Learners will implement continuous personal development activities to enhance leadership performance and impact.

Learning outcomes

  • Understand the policies, procedures and practices that support inclusion.
  • Understand inclusive, ethical leadership.
  • Be able to role model ethical behaviours.

Leadership in Context

Aims of the unit

To enable learners to understand leadership styles within an organisational culture. Learners will assess their personal competencies and leadership potential. They will manage their own continuing professional development in relation to leadership.

Learning outcomes

  • Understand leadership styles within an organisational culture.
  • Be able to assess personal competence and leadership potential.
  • Be able to manage personal continuing professional development.

Manage Ethical, Legal and Professional Requirements

Aims of the unit

To enable learners to understand ethical, legal and professional requirements related to the sales function. Learners will implement policies and procedures to ensure compliance and take action to respond to non-compliance.

Learning outcomes

  • Understand ethical and legal requirements related to the sales function.
  • Understand professional requirements related to the sales function.
  • Be able to implement policies and procedures to ensure compliance with ethical and legal requirements..

Develop Critical Thinking Skills

Aims of the unit

To enable learners to understand the differences between beliefs, attitudes and values systems. They will understand the skills required for effective critical thinking. Learners will evaluate information, arguments, and ideas in a logical and systematic way to solve organisational challenges.

Learning outcomes

  • Understand the skills and characteristics required for critical thinking.
  • Understand the differences between beliefs, attitudes and values.
  • Be able to make decisions based on critical analysis.

Entry Requirements:

There are no formal entry requirements. However, learners should be able to work at level 3 or above and be proficient in the use of English Language.
This qualification is approved for learners 18 plus in England and internationally.

Ways to Study:

  • Distance Learning

  • Blended Learning (The perfect blend of 1 Day Face 2 Face Workshops and Supported Independent Learning)


To compare the different study methods please visit our comparison page