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Building on your ‘hands on’ management experience, this course focuses on the practical aspects of management including using plans to manage resources, personnel and customer awareness.
Designed for those who are relatively new or are already operating in a first-line management or a supervisory role and this qualification is ideal if you wish to improve your knowledge and skills to progress further or have had little or no formal training in management.
There are no formal entry requirements however we recommend that this course is most suitable if you have gained approximately two years of supervisory or management experience.
If English is not your first language, evidence of at least IELTS level 6.5 or Trinity ISE III/IV will also be required.
To achieve the Level 3 Diploma for Managers learners must achieve all 17 units. There are multiple hand-in dates a year and you can begin your studies at any time.
Total Qualification Time (TQT) is comprised of the following two elements:
We commit ourselves to support all Professional Academy students for up to a maximum of two years as standard.
This unit will provide learners with knowledge of how to effectively lead, support and develop people in the workplace taking into account equality legislation.
This unit will provide learners with the skills needed to effectively lead people, including communication, development of others and managing change.
This unit will provide learners with knowledge of people and team management models, including team dynamics and motivation techniques. Learners will understand HR procedures, legal requirements and a range of performance management techniques.
This unit will provide learners with the skills needed to build and maintain a high performing team.
This unit will provide learners with the knowledge of how to manage customer and stakeholder relationships, and facilitate cross team working to deliver organisational objectives.
This unit will provide learners with the skills needed to effectively build trust across teams, and build and manage customer relationships.
This unit will provide learners with knowledge of different forms of communication. Learners will know how to chair meetings, hold difficult conversations, deliver constructive feedback and understand how to raise concerns.
This unit will provide learners with the skills needed to effectively communicate in a range of situations in a number of different formats.
This unit will provide learners with knowledge of how to manage data, achieve operational/team objectives and effectively manage change within a team.
This unit will provide learners with the skills needed to be able to effectively lead a team in line with organisational strategy and operational plans.
This unit will provide learners with knowledge of the project lifecycle and how to successfully deliver a project.
This unit will provide learners with the skills required to effectively deliver a project.
This unit will provide learners with knowledge of how to deliver value for money and monitor budgets to control costs and ensure efficiencies, whilst adhering to organisational finance-related governance and compliance.
This unit will provide learners with the skills required to apply governance and compliance requirements to ensure effective budget controls.
This unit will provide learners with knowledge of the importance of self-awareness and emotional intelligence, along with the skills needed to improve performance through feedback.
This unit will provide learners with knowledge and skills required to effectively plan and manage their own personal development and workload.
This unit will provide learners with knowledge and skills required to effectively solve problems and make informed decisions.
