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 A Day in the Life of a Business Administrator Apprentice

A Day in the Life of a Business Administrator Apprentice

My Role in the Office

As an Apprentice Business Administrator, I have a variety of responsibilities in the office that keep my days both busy and rewarding. Typically, I spend most of my time:

  • Answering phone calls 📞
  • Greeting and assisting clients in the office 👥
  • Responding to emails 💻
  • Managing the daily schedule and tasks 🗓️

In between these duties, I also work on my apprenticeship studies. This includes attending workshops, completing assignments and e-learning, conducting project research, and more.

Balancing Work and Study

Now that I’ve been in my role for over a year, I’ve found a good rhythm between my job and my studies. I usually make the most of quieter times in the office to complete apprenticeship work. Additionally, I dedicate every Friday to study time—either from home or in the office—which I find incredibly helpful for staying on track

Other Responsibilities I Manage

Beyond my day-to-day tasks, I’m also responsible for:

  • Conducting regular audits

  • Carrying out health and safety checks

  • Performing inventory checks

  • Creating client invoices and staff rotas

Every day brings something new, with fresh challenges and opportunities to learn. That’s where my apprenticeship training really proves its value.

Applying What I Learn

A great example of this was attending a business finance workshop last year with my peers and mentor. It gave me the confidence to better understand invoicing and the financial side of the business. As a result, I’m now able to communicate more confidently with clients and staff about invoices, wages, and other finance-related matters.

I attend these workshops monthly, and they have become a key part of my professional development. Each session allows me to apply what I’ve learned directly to my role and see real improvements in my work.

Learning from My Managers

Working for a small business means I work closely with my two managers, which is a big advantage. It allows me to:

  • Learn directly from their experience
  • Ask questions in the moment
  • Shadow them both in the office and out in the community

Seeing how they handle real situations helps me develop practical knowledge and professional judgement.

Support and Growth

My apprenticeship has had a significant impact on my career progression and confidence. Regular 1:1 mentor sessions help identify my strengths and areas for improvement, while setting achievable goals.

My management team and colleagues are also a huge support—they’re always happy to answer questions and share insights, which helps me grow every day.

Final Thoughts

Being a Business Administrator Apprentice is more than just a job—it's a learning journey. Every task and every challenge is a stepping stone in both my professional and personal development. I’m proud of how far I’ve come, and I’m excited for what’s still to come.

Interested in a Business Administration Apprenticeship, with Professional Academy?, Get in touch with us today to start your journey!