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While we deliver training to thousands of people around the world, Professional Academy is – at its heart – a close-knit team of outstanding individuals, all committed to setting the highest standards for professional learning and development.
We pride ourselves on delivering the best customer service possible, going out of our way to offer help and advice whenever possible. We also make a point of knowing our business inside out. All our staff have been on the courses we offer to our customers, ensuring they completely understand the ins and outs.
You can read about the key members of the team below.
Managing Director
MBA, DipM, FCIM, FCMI, FInstSMM
Martin is a self proclaimed workaholic and the founder of Professional Academy. As a fellow of the Chartered Institute of Marketing (CIM), the Chartered Management Institute (CMI) and the Institute of Sales and Marketing (ISMM) he successfully blends a broad range of business disciplines. Coupled with his in-depth knowledge of all areas of business and keen interest in IT and programming, and financial management skills, Martin leads by example.
He is often asked to speak at conferences and events on a wide range of subjects ranging from Internet Strategy, Sales and Motivation. Martin is a sales person at heart and has written on the subject for a wide range of purposes not least the material used in Cambridge Professional Academy's sales training programmes.
Having started his career as a welder, progressing on to a range of senior sales and marketing roles, Martin has been either MD or General Manager since the age of 25 for whoever he has worked for.
An energetic, positive individual who seeks to inspire and motivate everybody he works with, Martin never shies away from a challenge and revels in the ups and downs of running a business.
When he is not working you will often see him buzzing around the skies in a four seat light aircraft as the proud holder of his Private Pilots License.
Head of Operations
In addition to being our Head of Operations, Hazel is an experienced assessor, IQA and apprenticeships manager. Coming from a 20-year industry background of hospitality and catering, she began as a trainer in 2015 for a national training provider before moving into FE. She joined us in 2023 to support the operations of the company.
Hayley comes from a retail background, originally to earn those extra few pounds for the weekend as a teenager, but soon developed into a genuine love for customer service and meeting new people every day. After completing a degree in Film and Television Production, Hayley continued down the retail path until she figured out what she wanted to do with these newly acquired skills.
The answer was revealed when the opportunity to join Professional Academy emerged. Now Hayley spends her time creating ideas and content for future video blogs and campaigns as well as building the new online system for eLearning, working closely with both the marketing and operations departments. She is very much looking forward to working more directly with students in the future. In the working environment Hayley adopts an organised approach with a tidy desk and lots of colour coding! Hayley prides herself on being hard working and a team player.
Growing up with two older brothers, Hayley is not the most girlish of girls and on many weekends you will find her enjoying a pint of cider watching some sporting activity or another. She of course has a very keen interest in the film industry which inspired her choice of degree, and can talk for hours about films and actors with anyone who will listen (with a special interest in Tom Hardy). She is also partial to a bit of vinyl collecting.
Qualifications Tutor
DipM FCIM
Philip has over 40 years of sales and marketing experience, mainly in the engineering sector. His experience varies from airfield lighting, nuclear power, water treatment and railway signalling. He has taught for over 30 years for FE Colleges and Universities. He has taught topics from HR, Management, Marketing, Purchasing and Project Management on courses from accountancy to, believe it or not, zoology. He is also a PRINCE2 Practitioner.
Philip now shares his extensive experience by supporting Professional Academy's learners with their CIM Marketing, ISM Sales, and CMI Management Qualifications.
Business Admin Apprentice
Whilst studying media makeup at Cambridge Regional College, Shannia worked in the hospitality industry as a waitress and then supervisor. During the pandemic this role was paused so she decided to do something different and pursue a career in business administration.
She is now a Student Support Administrator at Professional Academy while completing her Business Admin Apprenticeship! Shannia helps support learners with their studies, assignments, and exams, and also manages workshops and book packs.
With more than 20 years' experience of marketing across various industries sectors, Anne is an accomplished marketer with skills in both digital and traditional aspects of marketing. She joined Professional Academy in 2023 as Marketing Executive
