Diploma In First Line Management

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Diploma in First Line Management

This Diploma provides a solid grounding in the key elements of the management role and responsibilities for first-line and supervisory level, together with the skills necessary to ensure success. This introductory course provides a firm foundation from which to progress into management by focusing on operational aspects.

Who is it for?

Designed for those who are relatively new or are already operating in a first-line management or a supervisory role and wish to improve your knowledge and skills to progress further or have had little or no formal training in management.

How does the course work?

The level 3 qualification in First Line Management can be take either as a single award, a certificate (which is made up of 3 units) or the full diploma which is all 6 of the available modules. 

Entry requirements

There are no specific entry requirements for this qualification, however, however we recommend that this course is most suitable if you have gained approximately 6 months to one year of supervisory / management experience.

If English is not your first language, evidence of at least IELTS level 6.5 or Trinity ISE III/IV will also be required.

Study Methods

This award is available through the supported learning package study method where we provide you with all the study material needed to guide you through the course including study guides, text books, practice questions, and online resources for you to study from home or work at your own pace.

You will be supported throughout the course by a tutor who you can contact, and who can answer questions about the course content and help you with assessment queries.

Why not contact us today to find out more and to have all your questions answered by one of our expert advisors.

How long will it take?

There are multiple hand-in dates a year and you can begin your studies at any time.  The course will typically take between 9-12 months to complete although you can choose to study at a faster or slower pace to suit your requirements. We commit ourselves to support all our students for up to a maximum of two years.

To find out more about the CMI, visit the CMI website today.

What modules will you study?

Click on a module title for more information

Personal Development as a First Line Manager - Work Based Assignment

This unit focuses on developing your staff as a team both on a personal level and to meet the corporate objectives through areas such as personal development plans, relationship management and safeguarding their welfare.

Resource Planning - Work Based Assignment

Identifying and managing resources is essential for all Managers and this unit provides an understanding of how to achieve the best efficiencies through planning for your team's resource needs, adapting to their changing requirement as well as monitoring and controlling the use of resources. 

Meeting Stakeholder Needs - Work Based Assignment

You will gain an insight into the requirements and contribution particular stakeholders make to achieve the team's objectives, identify how this mutual support can be improved and prepared a case to support the required changes for improvement.  

Managing and Communicating Information - Work Based Assignment

Data is essential for effective communication and this unit looks into the methods for identifying and gathering relevant data, interpreting the findings to gain a meaningful conclusion as well as the best methods and audiences for communicating the results. 

Identifying Development Opportunities - Work-based assignment

Personal development is key to not only the growth of individuals but your company. This unit is about identifying the development opportunities of individuals and teams in order to meet team and organisational objectives. 

Improving Team Performance - Work-based assignment

This unit is about the impact of individual’s performance on teams, recognising performance behaviours and implementing improvement measures. 

On completion of this course you will be entitled to begin studying for the Chartered Management Institute (CMI) Diploma in Management and Leadership.

For more information about The Chartered Management Institute (CMI), please visit their website.