Management and Leadership

Hiring during lockdown: digital approaches to recruitment

Digitalisation is transforming how businesses attract, assess, and hire talent. Discover the key trends in HR technology, the challenges of digital transformation, and how to build a digital recruitment culture.

The shift towards digital recruitment has accelerated significantly in recent years. Digitalisation has gradually penetrated all areas of organisational activity and has become a natural part of how businesses attract, assess, and hire talent. Understanding the technologies available and how to use them effectively is now an essential competency for HR professionals, executives, and anyone involved in the recruitment process.

The Global Market for HR Technology

The global market for HR technologies is growing rapidly. According to Grand View Research, the human resource management market has seen substantial growth driven by the development of Performance and Talent Management solutions. More than 20 million job seekers are expected to benefit from automated tips on matching algorithms in the near future. Another significant trend in the global HR technology market is the continued growth of SaaS solutions, which allow businesses to access sophisticated HR tools without significant upfront investment.

Finance, banking, IT, and telecoms have been among the leading sectors in HR digitalisation, while media, the internet, and pharmaceuticals are close behind. Manufacturing, transport, logistics, the oil and gas industry, and professional services are all progressing, with the direction of travel clear across every sector.

Who Needs Digitalisation for Recruiting

A few years ago, many of the systems available for HR were optional for smaller businesses. Legacy software was well suited to large corporations with significant staff, but for small and medium-sized enterprises many of these solutions were expensive and not necessary. The advent of cloud technologies has changed this significantly, with a wide range of offerings now available at different price points, varying in focus, innovation, and functionality.

Today it is increasingly difficult to build a practical and competitive business — whether a small start-up, a medium-sized company, or a large corporation — without digitalisation in recruitment. The main goal of any business is to generate profit, and to achieve this the maximum performance of every employee is essential. One important way to work towards this is the digitalisation of KPIs — that is, the ability to track the productivity of each individual, examine any decline in activity, and take measures to improve performance as efficiently as possible.

Digital Transformation Challenges in Recruiting

Research by Hays highlighted two main barriers that prevent companies from digitalising their recruitment approaches: lack of budget and lack of digital awareness. Many senior and line managers adhere to more cautious views and are reluctant to move away from established working methods. Some people do not fully understand the need for digitalisation and do not want to engage with it. A significant proportion of respondents in the study reported difficulties implementing HRM systems and services in terms of compliance with personal data legislation.

Some enterprises resist change entirely, having outsourced all recruitment activity. Another barrier is the lack of qualified IT specialists within the organisation who can customise and manage the software available for business tasks. Addressing these challenges requires both investment in digital awareness at a leadership level and a willingness to build internal capability over time.

Promising Directions in Digital Recruitment

One of the most significant growth areas is corporate training delivered through digital platforms. Cloud technologies and virtual learning environments allow organisations to draw down the specific training directly relevant to their strategic goals. A particularly useful direction is targeted or "spot" training — where a specific employee receives precisely the development they need, for example to move into the next stage of their career. This approach is both cost-effective and highly relevant to the individual.

How to Provide the Organisation with Digital HR Personnel

To transform a company into a digital innovation company, executives and recruiters need to build a digital culture. Employees must understand the need for innovation and share the views of senior leadership on technological change. First of all, it is necessary to ensure maximum awareness among staff about the benefits of digitalisation — drawing on examples of successful world practices. Helpful approaches include thematic seminars, briefings, and other educational initiatives.

When selecting candidates, attention should be paid to their willingness to generate and apply new ideas in their work. A strong prospective employee will be able to respond quickly to incoming information, master the basics of technical knowledge and audit, build relationships with colleagues, think strategically about the future, and act with initiative.

Embracing Digital Recruitment for Long-Term Competitive Advantage

In the era of digitalisation, the role of the HR department in enterprises and the principles of working with personnel are changing across every function — search, hiring, dismissal, relocation, and training. Companies that have not yet begun the process of technology adoption should consider doing so now. A business that ignores innovation today risks losing ground to its progressive competitors in the future.

How Professional Academy Supports Your Journey

Digital skills, data literacy, and the ability to manage people and processes effectively are all core competencies for today's HR and marketing professionals. Professional Academy offers a range of qualifications designed to develop these skills in a structured and accredited way.

Programmes available include the CMI Level 3 in Management and Leadership, the CMI Level 7 in Strategic Management and Leadership, and a range of CIM marketing qualifications covering digital strategy and data-driven marketing.

For organisations looking to develop their teams, bespoke in-company training is also available. To find out more, get in touch with the team or book an advice call at a time to suit you.

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