Digital and AI

A Day in the Life of a Digital & E-Commerce Manager

From managing a brewery webshop and leading a major website redesign to supporting charity events and turning data into insight — Scott Cameron shares what life really looks like as a Digital and E-Commerce Manager at Timothy Taylor's Brewery.

Scott Cameron is Digital and E-Commerce Manager at Timothy Taylor's Brewery — one of the UK's most respected independent breweries. In this article, Scott shares what a typical working day looks like in his role, and why he believes a digital marketing apprenticeship could be the key to unlocking a rewarding career in the industry.

Starting the Day

My working day officially starts at 8am, but in reality, working in digital and social media means you are never completely off. Before I even log on, I have usually already checked social channels to see if there is anything that needs attention. Monitoring social media is an ongoing process, and it is an important way we stay connected with our customers and community.

Once I am properly up and running, my first focus of the day is the webshop. I manage the day-to-day running of it, which includes checking customer enquiries, reviewing orders, and making sure everything is ticking along smoothly. Customer experience is central to everything we do, so it is important that questions are answered quickly and orders are flowing as they should.

Managing Growth and Major Projects

From there, no two days are ever the same — and that is one of the things I enjoy most about my role. There are always lots of plates spinning at once. At the moment, a major part of my time is spent working on a large website redesign project. This includes integrating a new shop into the main website, which brings together a wide range of skills: SEO planning, content creation, development work, testing, managing data streams, and building secure webshop and e-commerce functionality.

Alongside this, I still work on the current website — writing and updating articles, checking that all information is accurate and up to date, and making ongoing SEO improvements to ensure we are performing as well as possible online. Digital is never a "set and forget" job; there is always something to optimise or improve.

Collaboration and Data Analysis

I also support a number of other projects across the business. This includes our on-trade activations, where I help manage digital customer journeys. That might mean ensuring online forms work correctly, videos load properly, and our quality training materials for pubs are accessible and easy to use. I also manage and optimise our YouTube content so it is adaptable and useful for our wider team.

Beyond that, I support work across trade marketing, press and PR, as well as both online and physical literature for pubs. Social media management is another significant part of my role — from content planning and strategic oversight to analytics and reporting for the wider company. Analytics play a huge part in digital roles, and I spend a great deal of time turning data into insights that are understandable, relevant, and actionable.

Beyond the Digital Screen

Outside of purely digital work, I support brewery events, beer festivals, and consumer events — helping ensure everything runs smoothly from a communications perspective. I am also involved in brewery compliance, making sure internal legal and compliance documentation is up to date and accessible. One part of my role I particularly enjoy is being a member of Timothy Taylor's charity committee, supporting charities in our local community.

Timothy Taylor's is a nationally known brand, but we are still a relatively small, independent, family-owned company. Our marketing team is only four people, which means there is huge variety and a great deal of collaboration. For anyone considering an apprenticeship or a career in digital marketing and e-commerce, this role shows just how broad and exciting the industry can be.

What the Apprenticeship Made Possible

The range of skills required in a role like this — from technical SEO and e-commerce management to content creation, data analysis, and stakeholder communication — is exactly what a well-structured digital marketing apprenticeship prepares you for. Rather than learning these skills in isolation, an apprenticeship lets you develop them in a real working environment, supported by structured qualification delivery.

For me, the apprenticeship route provided a foundation that I continue to build on every day. The combination of practical experience and formal learning is something that simply cannot be replicated through classroom study alone.

Take the Next Step in Your Digital Journey

If you are inspired by Scott's journey and looking to break into the industry, professional training can provide the foundation you need to succeed. Whether you are just starting out or looking to formalise your skills, starting a digital marketing apprenticeship is a fantastic way to gain hands-on experience whilst earning a qualification. Building a successful career in digital and e-commerce requires the right mix of technical skill and industry insight — and taking that first step towards an apprenticeship could be the key to unlocking your professional goals.

How Professional Academy Supports Your Journey

At Professional Academy, our digital marketing apprenticeship programmes are designed to develop the full range of skills that roles like Scott's demand — from SEO and content strategy to data analytics, e-commerce, and campaign management. With over 27 years of experience and an Ofsted 'Good' rating, we support learners and employers across the UK to achieve more through structured, qualification-led development.

Find out more about our digital marketing apprenticeships and start building the career you want.

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