Training: Existing, New or Combined?

Training: Existing, New or Combined?

Written by Professional Academy's Contracts Manager Jill Towner

The great thing about apprenticeships is their relevance to real life jobs! The onus is very much on employees selecting an apprenticeship and training provider who will deliver the training how they want it – rather than being restricted by more conventional academic-focused programmes.

In fact, all the training activities can take place in the workplace without the need for day release or travelling to another site if preferred. The requirement for 20% off-the-job training can be a combination of workshops (in house), one-to-one training sessions, eLearning, research and writing, collecting evidence for the portfolio, shadowing colleagues, learning new skills and so on. 

Existing training programmes, which are already in place within an organisation, can be incorporated into the apprenticeship as the employer works closely with the training provider who ensures that the knowledge, skills and behaviours in the Standard are covered. Each apprenticeship can be tailored to the organisation and the market sector – as long as it covers all the specified learning outcomes.

For example, a company who have a customer service team is likely to have an induction programme which sets out their expectations, shares standardised practices and processes etc. The apprenticeship training provider can map the existing training against the Apprenticeship Standard which means no overlap of training will be required.

In this example, the Customer Service Standard specifies the following learning outcomes:

  • Behaviour/attitude: To uphold the organisation core value and service culture through your actions.
  • Knowledge: Know how to use systems, equipment and technology to meet the needs of your customers.

So the existing training is already aligned to the Apprenticeship Standard.

In this way the apprenticeship programme builds on current training, extending and enhancing the in-house programme, and with the benefit that the costs of the training can be met by the Levy payment and the learner earns themselves a recognised apprenticeship qualification.

And don’t forget, when Professional Academy deliver workshop-based training, we welcome additional participants in the sessions without extra cost, so even non-apprentices staff members can benefit.

If you would like to talk to one of our business development team about the apprenticeship programmes available and how the schemes will work whilst we are getting the website up to speed please do contact us via or drop us a call on 01223 365 505 and one of our team would be happy to have chat at any time.