Diploma in Operational Management Excellence

Developed to enhance a managers ability to build a successful team and improve team and business performance through the development of leadership skills, heightened understanding of resource planning and improvements in the recruitment selection process.

What is it? 

The Diploma in Operational Management Excellence has been developed by business leaders and academic specialists alike allowing for a management training programme designed to develop the management and leadership skills your businesses team leaders, junior managers and those ear marked for management roles, need. Not only to succeed within their role but also to improve the performance of their team and the business as a whole.

With a focus on key areas managers need to grow including recruitment and selection, resource and financial planning, developing a leadership mentality, and improving team performance.

Who is it for? 

This diploma has been created for businesses who are looking to develop those in their company who have exemplified company ideals and provide them with the training needed to succeed within a management and leadership role.

Programmes can be tailored for growing and established businesses alike with a flexible approach to both delivery and cost allowing for minimal staff disruption and maximising returns on investment.

How will it benefit my business? 

The key benefits of the Diploma in Operation Management Excellence can be seen in two key areas: the ability to retain staff who have demonstrated an ability to move forward into management positions; and the development of key management knowledge for those leaders already present in your business.

As the diploma delivery and content is tailored towards your business needs and challenges the positive effects of the training are amplified with solutions and tactics being developed by management teams as part of the training.

How does delivery work? 

The Diploma in Management Excellence is tailored to your business needs at all levels allowing the programme to be delivered via our blended learning methodology, including face-to-face workshops, or online via tailored interactive eLearning.

All delivery methods are supported by Professional Academy’s learning management system (The Refinery). The Refinery is not only customisable to fit your businesses branding guidelines but also allows for simple and effective management of training cohorts.

Assessments can be completed in the form of an online quiz, role-play session, work-based project or personal reflection depending on your business needs.

What modules will you study?

Role-play | Online exam | Reflection

The aim of this module is to develop the skills of managers and leaders to be able to improve the operational performance of their teams/departments in order to achieve the wider operational objectives of the organisation. This module will include risk management, communication skills, project management, recruitment and selection, and resource planning.

Role-play | Online exam | Reflection | Project

The aim of this module is to develop the skills of managers and leaders to build successful teams in their organisation. The module focuses on the tools needed to facilitate the management of a successful team including people management, conflict resolution, and target setting.

Role-play | Online exam | Reflection

The aim of this module is to provide leaders and managers with the tools required to improve the performance of their teams. The module will focus on leadership skills, rewarding and retaining staff alongside key motivational techniques.

Reflection | Project

Develop the key skills needed to be an effective individual within a business such as stress management, organisational skills, and mindfulness.