For each of the modules you study you will be assigned a Support Tutor who is available to support you throughout your studies and help with any queries that you may have along the way.
There are different skills involved in supporting students and giving appropriate feedback or answering assignment queries to those required to run an engaging workshop. As we only employ specialists, our students get the best advice and guidance. Please note, your Support Tutor may not be the same individual who delivers your workshop.
Your Support Tutor is available to help you on many aspects relating to both your studies and your assessment including helping you if you have any difficulties understanding any concepts, providing feedback on the development of your assignment or your mock exam answers or giving suggestions on how your answers could be polished.
You can access details about your Support Tutor from the online members area including contact details which can be by a variety of methods but primarily telephone and email. Support Tutors will respond to students within a maximum of 5 working days for draft assignment/mock exam feedback and within 48 hours for more direct questions or advice. Although in reality the response times are often much quicker than this. These standards ensure that you know exactly what service levels you can expect during your studies.