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Building on your ‘hands on’ management experience, this course focuses on the practical aspects of management including using plans to manage resources, personnel and customer awareness.
Designed for those who are relatively new or are already operating in a first-line management or a supervisory role and this qualification is ideal if you wish to improve your knowledge and skills to progress further or have had little or no formal training in management.
There are no formal entry requirements however we recommend that this course is most suitable if you have gained approximately two years of supervisory or management experience.
If English is not your first language, evidence of at least IELTS level 6.5 or Trinity ISE III/IV will also be required.
To achieve the Level 3 Diploma for Managers learners must achieve all 17 units. There are multiple hand-in dates a year and you can begin your studies at any time.
Total Qualification Time (TQT) is comprised of the following two elements:
We commit ourselves to support all Professional Academy students for up to a maximum of two years as standard.
This unit will provide learners with knowledge and skills of how to effectively support and develop individuals and teams in achieving objectives and improving performance. Learners will also develop the skills for effectively managing resources and change.
This unit will provide learners with knowledge of management models, team dynamics and motivational techniques. In addition, learners will also learn about learning styles and feedback mechanisms. Learners will be able to build a high-performing team, set operational and personal goals, monitor progress, share best practice and provide feedback. In addition, learners will also be able to build trust, actively listen, manage conflict and negotiate and influence effectively.
This unit will provide learners with the knowledge and skills required to plan and manage their own personal development, including feedback from others, and to promote effective time management for self and others. The unit will also provide learners with a knowledge of how to be self-aware and understand unconscious bias and inclusivity.
This unit will provide learners with the knowledge and skills required to effectively communicate using a range of formats and adaptions to build relationships with customers, teams and management. This unit will also give an insight of how to manage challenging conversations, raise concerns and provide constructive feedback.
This unit will provide learners with knowledge of equality, diversity and inclusion and organisational responsibilities in the workplace. Learners will explore how organisational strategy and culture are developed and will acquire the knowledge and skills to communicate the strategy, team purpose and operational plans.
This unit will provide learners with knowledge and skills of problem solving and decision making techniques, approaches to manage relationships, change and resources. Learners will also explore how to implement plans, respond to feedback and seek solutions to meet business needs.
This unit will provide learners with the knowledge and skills on how to manage and protect business data, including policies and procedures, the use and benefits of different technologies. Learners will explore how to manage data, from the collection, interpretation, analysis and finally the creation of reports that will support decision making.
This unit will provide learners with knowledge of HR systems, legal requirements and how to manage performance. It will also provide learners with the knowledge and skills required to apply organisational governance and compliance to deliver value for money and ensure effective budget controls.
