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Working With People

Each functional or skills area of the National Occupational Standards are divided into units. Each unit describes a key part of someone's job and are usually divided into two or more elements that describe the activities the person has to carry out.
Each element contains clear performance criteria that describe what effective workers do and the standards of quality they achieve.

These units are about how managers work with people and how work in the organisation is carried out and 6 skills are considered:
  • Develop productive working relationships with colleagues
  • Develop productive working relationships with colleagues and stakeholders Recruit, select and keep colleagues
  • Plan the workforce
  • Allocate and check work in the team
  • Allocate and monitor the progress and quality of work in a particular area of responsibility
  • Providing learning opportunities for colleagues
For more information click here or contact Deborah Grieve on +44 (0)844 800 5256
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