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Providing Direction

Each functional or skills area of the National Occupational Standards are divided into units. Each unit describes a key part of someone's job and are usually divided into two or more elements that describe the activities the person has to carry out.
Each element contains clear performance criteria that describe what effective workers do and the standards of quality they achieve.

These units are about providing direction and leadership for the areas that managed and 10 skills are considered:
  • Develop and implement operational plans for a particular area of responsibility
  • Map the environment in which the organisation operates
  • Develop a strategic business plan for the organisation
  • Put the strategic business plan into action
  • Provide leadership for the team
  • Provide leadership in the area of responsibility
  • Ensure compliance with legal, regulatory, ethical and social requirements
  • Develop the culture of the organisation
  • Manage risk
  • Promote equality of opportunity and diversity in a particular area of responsibility
For more information click here or contact Deborah Grieve on +44 (0)844 800 5256
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